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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Where Does Mold Come From In Your Home?

12/1/2022 (Permalink)

A mold situation begins with those small, dark, little dots that, with ample moisture and nutrients, gradually spreads and grows across a wall or on a surface. You may open a closet door and see a dark circular pattern growing on the back wall and can only wonder how it got there?

Mold has to come from somewhere and the reality is, it’s no mystery. Mold found indoors comes from the outdoors. There are many types of mold found in the environment—tens of thousands of species in a wide variety of colors, in fact—and many ways it can get in your home. Mold spores can drift indoors through a screened window or open door, or it can be carried in on shoes, a golf bag, a backpack, or a coat that gets hung in a closet, and then spread through the ventilation system. Mold spores can also enter your home through leaky roofs, foundations, door frames or window casements. Once the spores that are carried in or drift in are exposed to dampness, moisture or water, mold usually begins to grow there. The spores that come in through a leak somewhere in the structure of your house are already primed to grow. If you suspect mold in your home, give SERVPRO of Delaware, OH a call at 740-369-5020. 

Storms Can Happen Year Round, Be Prepared Delaware County!

12/1/2022 (Permalink)

The following is an outline of a few of the key information points in a storm/water damage situation.

Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant.

For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.

Water damage restoration can be performed by property management teams, building maintenance personnel, or by the homeowners themselves; however, contacting a certified professional water damage restoration specialist is often regarded as the safest way to restore water damaged property.

Give us a call to see if we may help you at 740-369-5020.

Mold In Delaware, OH

7/4/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Facts About Fire Clean-Up

6/10/2022 (Permalink)

The Facts About Cleaning Smoke Damage After a House Fire

Many homeowners think that they can clean-up smoke damage to their home after it has been burned in a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job.

Bring in the Fire Damage Pros

First off, a house that has been burned in a fire is typically not safe to enter or spend time in. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until professionals tell you it is safe to do so. 

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your as soon as possible. Ash and smoke, if left untreated, will cause corrosion, discoloration and a lingering powerful and offensive odor. Ash, specifically, will start causing damage and discoloration almost immediately and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring within minutes. Metals will easily tarnish and corrode and fiberglass will begin to yellow. 

If you get fire damage restoration professionals in soon enough after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the damage becomes worse and worse and the costs to repair will begin to skyrocket within just a few weeks!

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will identify what can be salvaged and cleaned and what cannot be and must be completely replaced. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

Contact SERVPRO of Delaware, OH at 740-369-5020. We are here to help you throughout your fire restoration process.

Being Prepared For Storms To Hit

6/6/2022 (Permalink)

With all of the storms this week, storm preparation can make all the difference. A Severe Weather Plan can help you and your family be as ready as possible for approaching severe weather. Make sure everyone in your household understands the Severe Weather Plan.

How to prepare for power to be out:

  • Cool or heat your house. In warm weather, turn your air conditioning down. In cold weather, turn your heat up. During and after the storm, keep doors and windows closed. You can hold onto inside temperature for as long as 48 hours.
  • Charge your cell phone and anything else that needs to be charged.
  • Keep freezer doors closed and sealed. Frozen food will keep two to three days in a well-filled freezer.
  • Leave a porch or front light on. This help the electric company know when repair work is successful.
  • Disconnect or turn off any appliances that will start automatically when power is restored. Why? If several appliances start at once, it may overload circuits. Hot appliances pose a fire hazard. Check these appliances:
    • Electric space heaters
    • Stoves
    • Washers and dryers
    • TVs
    • Microwave ovens
    • Computers
    • Refrigerators and freezers

More Tips

  • If your power goes out, turn off large appliances and air conditioners. Wait 15 minutes after power is restored before you turn them back on.
  • If your home or business floods, SERVPRO of Delaware, OH may not be able to go in and perform services until power is restored
  • Please be patient. Our crews work as fast as safety allows.

If your home is affected by storm weather and you have flooding or a fire, please feel free to contact us at 740-369-5020 with any questions.

We Are Available 24 hours, 7 Days a week for Commercial Services In Delaware and Union Counties

6/6/2022 (Permalink)

SERVPRO of Delaware, Ohio provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Delaware County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 740-369-5020

Residential Services

Whether your Delaware home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Delaware commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROdelawareoh.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Spring Rain For The Next 2 Weeks

5/12/2022 (Permalink)

We just took a sneak peak at the forecast for Delaware, Ohio and noticed that out of the next 15 days, 10 of them have precipitation. This is a key sign that Spring is coming very quickly and that means Spring storms and Summer storms are coming as well. Make sure you are prepared for this weather and know who to call in the event that you have flooding. During storm season we don't just see sump pump failures that flood basements but we also see rivers and lakes flooding into homes. If you're home is near a river and lake be sure to prepare by: 

  1. Raise your home on stilts or piers, if possible.
  2. Install foundation vents or a sump pump. 
  3. Apply coatings and sealants.
  4. Raise your electrical outlets and switches. 
  5. Install check valves on your pipes.
  6. Grade your lawn away from the house.

We hope these tips help prevent flooding but if you happen to have flooding, you can call us 24/7 at 740-815-3808.

Dealing With Mold In Your Ostrander Home

5/12/2022 (Permalink)

What can Increase the Risk of Mold Growth?

Interestingly enough, the more people in your home, the higher your risks of mold growing there. The reason for this, is because we release a lot of moisture into the air when we breathe.

Also, things such as long hot showers, cooking with uncovered pots, drying clothes on an indoor clothesline, and use of humidifiers, contribute to placing moisture into the air.

Storing wet firewood, watering many plants, and keeping many vegetables like potatoes and squash can create a mold problem too.

What Does Mold Need to Grow?

Not only does mold need that moisture, but also food sources too. By food sources I mean materials they live on.

Food sources such as drywall, wood, insulation, cardboard and paper, as well as invisible bio-film on hard surfaces, carpet backing, wallpaper adhesive, many fabrics, leather, and especially house dust are mold havens for spores.

Can We Live in a Mold Free World?

Mold is ever present; we cannot expect to live in a mold free world. However, mold is not a problem most of the time, until you can see or smell it.

This is when a call to action is needed. Delay in these matters will worsen the problem at hand.

Always remember, when mold is an issue, deal with it promptly, and do not wait. If you have any questions regarding mold, contact SERVPRO of Delaware, OH at 740-369-5020.

Preventing Sump Pump Flooding During Rain Season

5/11/2022 (Permalink)

It’s Spring which brings all that rain and basement flooding.  Installing a sump pump in your basement is a great way to prevent floods during heavy rains, but there are a number of ways the sump pump can fail and eventually overflow.  Even with a sump pump, some problems can occur and still have your basement flood.  Make sure to temporarily unplug your sump pump from the power source before attempting to fix any of the following problems.

The following tips will help prevent sump pump overflow in your basement:

  1. Debris in the Basin: Sometimes debris such as children’s toys and other household objects may fall into the basin and interrupt the float mechanism which can cause it to malfunction.  The float mechanism can also fail naturally over time.  To test this mechanism, fill up the basin with water to make sure the sump pump starts like it should.
  2. Check Valve: The check valve prevents water from going back into the sump pump in the event of a failure.  Make sure to check this valve because it is not always installed properly; the arrow should be pointing away from the sump pump.
  3. Weep Hole: Sometimes sump pumps may have a weep hole between the pump and the check valve.  You can clean the weep hole with a tiny object such as a toothpick, just be careful not to break anything off in the hole.
  4. Clean the Impeller: The impeller is a small filter that may become clogged and when this happens it can cause the sump pump to suddenly stop running or make a whining noise.  Cleaning or replacing the impeller can get the sump pump to function properly again.
  5. Back Up Power Source: Sump pumps are only useful when plugged into a power source and if the power goes out during a thunderstorm, the sump pump will stop working.  Installing a backup power source for the sump pump is the best way to prevent this from happening in the middle of a thunderstorm when the sump pump is needed the most.

As the season of heavy rains arrives, make sure to check your sump pump for these potential problems so that you are prepared when it rains.  If your home does experience some flooding due to heavy rain fall or a sump pump failure, make sure to call for professional water damage restoration immediately to help limit the damages. If you have flooding in your basement and have any questions, please call SERVPRO of Delaware, Ohio 24/7 at 740-369-5020.

Fire and Carbon Dioxide Safety

5/10/2022 (Permalink)

Although we don't do very much with Carbon Monoxide, at SERVPRO of Delaware, OH we do handle fire clean ups which go hand in hand with CO.

Carbon monoxide (CO) is a gas that can be found inside your home. The thing about carbon dioxide is that it is an odorless, tasteless and colorless gas which means it cannot be detected by the human senses.

CO is created by the incomplete combustion of fuels and when exposed. 

Why CO is Dangerous

Since we cannot see, taste or smell CO gas, it is impossible to know you are inhaling it and it can cause health effects. 

The Center of Disease Control (CDC) estimates that around 400 people in the US fall victim to CO poisoning. This is why it is vital that CO detectors be installed inside your home in order to protect yourself and your family from CO leaks.

Here at SERVPRO of Delaware, OH we work with our local Red Cross to install smoke and CO detectors yearly.

Cleaning up Soot in Delaware, OH

5/10/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Delaware, Ohio will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
740-369-5020

Worried about your basement flooding?

5/9/2022 (Permalink)

With all the rain lately, we have been receiving a lot of calls about storm damage. When it is raining make sure to check on your basement and make sure there’s no flooding. If you haven’t had your sump pump replaced in a while have it checked on and replaced if needed. If you are able to do a back up system to your sump pump, this will help prevent storm water getting into your basement. The sooner you recognize that you have had a water loss the better because we can possibly save different items in your home if they have been damaged within a certain timeframe. once you realize you’ve had a water damage try to turn off the source whether that be a pipe or getting your sump pump working again. We always suggest calling a plumber as well. We also are available 24/7 at 740-369-5020. 

Understanding Moisture and Mold

5/9/2022 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Delaware, Oh to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 740-369-5020

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Delaware, OH for mold remediation services

Spring Showers and Flooding

5/5/2022 (Permalink)

Many things will cause a home to flood. Making sure you find the cause of the flood and fix it before cleaning up and drying everything is important to making sure your house remains dry in the future. Here are some things that can cause a home to flood:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Be prepared by checking your home regularly for any damage or things that can cause flooding, especially making sure the sump pump is working properly. If a storm comes and you do get flooding, give us a call at (740) 369-5020 to help get you dry again!

Keeping your business dry during the humid spring

5/5/2022 (Permalink)

Did you know that mold can be a problem in the winter too for both residential and commercial buildings? When you deprive mold of moisture, warmth, and food, you will stop it from growing, but you won’t kill the mold that is already there. The mold spores will stay dormant and start growing again if they get moisture, warmth, and food. Airborne spores that spawn mold may infiltrate the house at any time of year. What’s more, active mold growth can survive at temperatures far lower than typically maintained inside an occupied building during winter.

Freezing water expands causing cracks in your home in which water can get in between the walls of your home. This moisture can spur hidden mold growth that you might not notice until it is too late. There are ways to prevent mold from growing inside your homes and businesses during the winter.

Turning on the heat makes the air in your home very dry. Many people combat the dryness by using a humidifier. If you do use a humidifier make sure that your indoor humidity level is below 40 percent. If you use a humidifier, as many of us do in the winter, make sure it does not produce an excessive amount of humidity.

Remove possible sources of mold growth by regularly vacuuming and cleaning. Pay close attention to bathrooms and other areas of your home that are likely to generate a lot of moisture. 

Use area rugs or washable floor surfaces rather than wall-to-wall carpeting in areas or rooms that have a moisture issue. It’s not usually a great idea to have carpeting in your entryway. Snowy, wet boots can soak into carpeting creating a perfect breeding ground for mold.

Paper, books, and clothing are sources of food for mold; so don’t store them in humid parts of your home, such as your basement—especially close to the floor or walls.

Make sure your windows are properly sealed; moisture from the warm air condenses on cool glass, if there are cracks or spaces around your windows mold can form in those cracks.

Make sure that your gutters and downspouts are clean and that the area under your downspouts is graded so that water from the roof flows away from your foundation.

Consider getting a dehumidifier for your basement. If you have a crawl space under your house cover the soil in the crawl space with waterproof polyethylene plastic. 

If you think you may have a mold issue, give SERVPRO of Delaware, OH a call at 740-369-5020.

Flooding Season in Delaware and Union Counties

5/4/2022 (Permalink)

Flooding is Ohio's number 1 natural disaster, knowing the facts and being prepared is key to keeping your home protected.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year. Floods cost America, on average, $8.2 billion each year. Recovering from just one inch of water inside your building can cost about $27,000. Learn about The BIG Cost of Floods.

FACT: Homeowners and renters insurance do not typically cover flood damage.

FACT: Floods can happen anywhere--More than 20 percent of flood claims come from properties outside the high risk flood zone.

FACT: Flood insurance can pay regardless of whether or not there is a Presidential Disaster Declaration.

FACT: Most federal disaster assistance comes in the form of low-interest disaster loans from U.S. Small Business Administration (SBA) and you have to pay them back. FEMA offers disaster grants that don't need to be paid back, but this amount is often much less than what is needed to recover. A claim against your flood insurance policy could and often does, provide more funds for recovery than those you could qualify for from FEMA or the SBA--and you don't have to pay the money back.

FACT: You may be required to have flood insurance. Congress has mandated federally regulated or insured lenders to require flood insurance on mortgaged properties that are located in areas at high risk of flooding. But even if your property is not in a high risk flood area, your mortgage lender may still require you to have flood insurance.

If you have a flood and need help with the clean-up, call SERVPRO at 740-369-5020. 

Winter Storm Can Cause Frozen Pipes!

2/1/2022 (Permalink)

This week has been very cold and we are now getting into the time of year where we see a lot of frozen pipes burst. Here are some great tips for your Delaware or Union County home to prevent that water damage caused by these frozen pipes.

  • Disconnect and drain garden hoses.
  • Cover outside faucets with insulating foam covers.
  • Turn off water to outside faucets, if available, and open valves on faucets to allow them to drain.
  • Turn off sprinkler system and blow compressed air through the lines to drain them.
  • Close or cover foundation vents under house and windows to basements.
  • Close garage doors.
  • Insulate exposed pipes (both hot and cold) under house with foam pipe insulation.
  • Open cabinet doors under sinks.
  • Drip hot and cold faucets in kitchen and bath. Drip single control faucets with lever set in middle.
  • Set ice maker to make ice if the water line to it runs under the house.
  • Don’t forget to check on pipes to your washing machine in the laundry room
  • Locate water main cut-off valve, and have a cut-off key handy.
  • Use a hair dryer, heat lamp, electric heat tape, or a portable space heater to thaw frozen pipes that have not burst.
  • Keep the faucet open when thawing frozen pipes to allow water to begin flowing through it.
  • After the weather has warmed above freezing and any frozen pipes have thawed, turn off dripping faucets and monitor your water meter to check for unseen leaks.

If you do all of these things and still end up with damage, give SERVPRO of Delaware, OH a call 24/7 at 740-369-5020. 

Cleaning Up Nicotine Odors In Your Marysville Home

1/3/2022 (Permalink)

Removing the smell of cigarette smoke and nicotine can be a difficult task. There are a lot of misconceptions about smoke and odor and how it can be cleaned. Results also will vary depending on a wide variety of factors. That is why many professional cleaning companies will stay away from nicotine clean jobs entirely. However, with the right tools and expectations, there can be dramatic improvements. 

Cigarette Odor: Everyone can recognize the smell of cigarettes. After the sweetness of the tobacco has abated, the odor that is left is generally described as stale and musty. Odor is the brain’s response to stimuli from the olfactory system but our memory is triggered strongly by odors. So even traces of an odor to which someone has a strong psychological reaction, will make them think there is a much larger odor problem than there actually is. Conversely, smokers have dulled their sense of smell to cigarette smoke.

Properties of Nicotine: Nicotine is an organic substance that is a natural part of the tobacco plant. Nicotine is an incredibly small molecule measuring only .01 microns. It is so small that it can pass through material that we typically think of as solid. Therefore it can embed itself in almost every type of material that is in any way porous. Also, nicotine can remain airborne, almost indefinitely. If trapped in a confined space such as a car or a room, ambient heat will increase air pressure and therefore “push” the nicotine molecules into anything porous.

Cleaning Nicotine: The main problem with cleaning nicotine is that it seldom is only on the surface of all of the materials. Nicotine molecules are so small that it can have worked its way into almost every object in a room. Therefore to clean nicotine, it has to be physically removed from inside of every exposed surface. Simply spraying and wiping will not remove smoke odor. 

Particularly susceptible materials include: fabrics, carpets, drapes, upholstery, clothing, mats, lampshades, wallpaper, wallboard, dust, sheet rock, plaster, unsealed wood. Popcorn ceilings and ceiling tiles cannot be cleaned.

Steel, sealed wood, stone and plastics generally are less effected.

Note: Odor may also be trapped in vents and air handling systems that can’t be cleaned by conventional methods.

Solution: Understandably, professional cleaning companies have a hard time estimating and then charging to wash the same wall multiple times over multiple days to ultimately only have an unhappy customer. The only way to remove the odor is to remove the nicotine. If the carpets and fabrics are removed, the dust is removed and the walls and surfaces washed – then the best method is to apply a sealer. The sealer traps the nicotine molecule, and therefore the odor, into the walls. If a customer is less sensitive, instead of sealing, an ozone generator or hydroxyl ran for 24-48 hours can help eliminate most of the odors. Ozone machines and hydroxyl's are effective because it destroys organic molecules such as nicotine. Again, results will depend on the severity of the smoke, the duration the materials were effected and the type of materials. We also have powerful fogging technology that can destroy nicotine in hard to reach places. The only guarantee for an odor free environment is to remove or seal the materials that hold nicotine.

If you have any further questions call:

SERVPRO of Delaware, OH at 740-369-5020

Reducing Flood Damage With All Of This Rain!

1/3/2022 (Permalink)

Flood damages in our homes is something we all experience at some point in our lives. It could be caused from something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture. Flood damages to your home can range from minor to severe and dealing with the issue can be tiresome and even dangerous. While some water issues cannot be foreseen, there are a few things you can do to prevent Flood damages to your home from factors you have some control over.

Clean your down-spouts and gutters: Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees in the area. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house, can cause damage to walls and even your foundations.

Remove hoses from taps when not in use: When the water does not drain out of your hose, it could freeze inside of it. This in turn could freeze back into the tap and pipes. The solid ice could cause an ice block, preventing water from moving through the pipe but it could also cause the pipe to burst, which could cause damage to your property.

Switch off the mains: If you are going on vacation or you are going to be away for a length of time, switch the water off at the mains. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you.

Keep your garden in check: Trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and no large plants near piping. In a smaller garden it is often best to avoid trees all together.

Fix the leaks: A small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances: Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

If you do all of these things and still have a water damage, give SERVPRO of Delaware, OH a call at 740-369-5020. We would love to help you!

How to be safe when cooking using the oven

12/27/2021 (Permalink)

A stove and oven are a necessary household item. We use them on a daily basis for small meals and large meals alike. The stove is a critical component of the household and life would be hard without one, but life can be dangerous if you are not practicing safety and caution while using a stove.

Cooking fires are the primary cause of residential fires in the U.S.. For the most part, kitchen fires are preventable, if you follow the safety tips provided below.

PURCHASING A STOVE TOP & OVEN:

  • Make sure it has the label of an independent testing lab.
  • Register your oven either online or with the provided card. This allows the manufacturer to contact you about recalls or potential dangers.
  • Be sure that your oven is installed properly, with safe clearance from the hood and proper wiring.
  • Consider installing "after market" safety devices, especially if small children are in your household. 
    • Stove Knob Stops
    • Stove Locking Straps
    • Stove Safety Guards

USING YOUR STOVE TOP & OVEN:

  • Never leave cooking unattended.
  • Keep it clean. Food particles and grease residue can ignite and cause a fire.
  • Create a “Kid-Free Zone” that children are aware they are not allowed to enter.
  • Check for body safety.
    • Tie back long hair.
    • Roll up long sleeves.
    • Remove loose jewelry.
    • Be sure footwear is non-slip.
  • Before each use, do an oven safety check.
    • Be sure you do not smell gas leaking from a gas stove.If you do, open a window and leave the room.
    • Make sure there is nothing in the oven. An oven should never be used for storage.
    • Make sure that there are no food particles or grease residue on the stove top.
    • Position your oven racks before pre-heating to prevent scalding.
  • Be sure to follow safety guidelines when using stove top burners.
    • Use burners on the back as much as possible.
    • Never use a pot that is too small or big for the burner.
    • Never leave a burner on that does not have a filled pot or pan on it.
    • Do not leave an empty pan on a hot burners.
    • Turn all pot and pan handles inwards. They can be pulled and knocked over when they are turned out.
  • Close the oven door immediately after removing or testing food.
  • Keep oven mitts and other cloth and paper out of the way of the burners.
  • Use oven mitts and oven sticks to remove pots and pans from the stove top or oven.
  • Keep a fire extinguisher, baking soda and metal lids nearby to put out fires quickly.

IN CASE OF FIRE:

  • Never use water on a grease fire.
  • If it is small in the pan, throw baking soda on top of it or cover it with a metal lid.
  • Never use flour or fan the flames with a towel.
  • Use an ABC rated dry chemical extinguisher. Be sure it is placed next to an exit so that you can back out of the kitchen and home if the fire becomes uncontrollable.
  • If it is too big to smother with a lid or put out with an extinguisher, turn off the burner, move the pan off the burner if you are able to, and evacuate the house.
  • If it is in the oven, keep the door closed and turn off the heating element.
  • Do not remove a lid or open the oven door until the pot or pan has completely cooled.
  • Before trying to fight a fire, be sure to evacuate everyone from the home.
  • Turn off the burners or oven.

If the fire does not go out, exit the home and call for emergency help. If you need help with restoring your home after a fire, Call SERVPRO of Delaware, OH at 740-369-5020.

Our Best Commercial Reviews!

12/22/2021 (Permalink)

Our team over here at SERVPRO of Delaware, Ohio has been getting a lot of amazing reviews. We would love to share some of our reviews from actual customers.

“No matter what time of day, what day of the week, or what weather, SERVPRO of Delaware has been able to respond to emergencies in a timely manner. Thorough inquiry and conversation of the crisis at hand creates an efficiency that allows their technicians to quickly arrive on site with the appropriate equipment to handle the situation.  SERVPRO of Delaware’s mindfulness of cost containment is directly aligned with our goals of providing quality housing at reasonable rents. Technicians will communicate every opportunity possible to head off damage to the home as well as to make effective repairs to the home once the crisis has been contained and remedied. We are thankful for the professionalism and partnership we a lucky to have with SERVPRO of Delaware.” –Eric

“We have worked with Rich and his team a few times over the years. The first time we worked with SERVPRO we were building a house and had an issue with the lumber and potential mold on it. Rich came out promptly to inspect and put me in touch with an environmentalist to test the lumber for mold. While Rich could have had his team take care of it, he put us first and had a third party get involved so that the lumber company wouldn’t balk at the findings and eventual cleaning that needed done. I was so impressed by the fact that they looked out for us as a customer and the end goal of our safety in having a mold free home, rather than their bottom dollar. Once the testing was done and we knew what needed cleaned, we were given an estimate for the work and it was done equally as promptly and true to the estimate. His crew was professional and did a high quality job. Due to the character, integrity and professionalism that was displayed to us during this time and the help as we went back and forth with the lumber company, they made lifetime customers out of us. They have since done more work for water in the basement and things of that nature and each interaction has been just as great as the first! If you’re in need of a reputable company that will treat you right, these are your people!” –Heather

We love when our customers review us and we sincerely appreciate all the kind words. At SERVPRO of Delaware, Ohio we are here for our community 24/7 for any Fire, Water, Sewer, and Mold cleaning need for both Residential and Commercial properties.

Have Questions? Call Us 24/7 – 740-369-5020

Commercial Buildings: We are available to help 24/7!

12/21/2021 (Permalink)

SERVPRO of Delaware, Oh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in or near Delaware. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Remediation Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 740-369-5020

Residential Services

Whether your Delaware, Ohio home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Delaware, Ohio commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROdelawareoh.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Should You Remove Mold By Yourself?

12/6/2021 (Permalink)

Many homeowners are interested in do it yourself mold removal. They want to know how to clean mold themselves because they want to save money. Some also like the satisfaction of doing a job themselves. In some cases, it makes sense to handle a household mold problem yourself. Sometimes, though, it’s necessary to call in a professional that knows how to clean mold, like SERVPRO of Delaware, OH.

When Is Removing Mold Yourself a Good Idea?

Cleaning up mold yourself may be a good idea if:

  • The mold only covers a small area.
  • The mold is growing on easy-to-clean surfaces like glass, metal, tile, tubs, or sinks.
  • The mold is growing on hard-to-clean materials, like carpet, that are easy to remove and replace and you know how to do it properly.

Of course, you always have the option of hiring a professional for the job if you don’t want to do it yourself or simply don’t have the time or energy for what can be a time-consuming process.

When Is Do It Yourself Mold Removal Not Such a Good Idea?

In some situations, it’s better to call in a mold remediation professional for assistance. Cleaning up mold yourself is probably not such a good idea if:

  • The mold covers a large area (greater than three feet by three feet, according to the Environmental Protection Agency).
  • Mold develops after flooding with water
  • There is mold in your heating, ventilation, and air conditioning system (most homeowners have neither the knowledge nor the equipment needed to properly remove mold from their HVAC systems).
  • You aren’t sure how to do all parts of the job correctly (if, for instance, there is mold inside your walls and you don’t know how to remove and replace drywall) or you don’t have all the tools required to do the job (such as a drywall saw, if you need to remove moldy drywall).
  • You have moldy wood that cannot be removed and replaced, so the moldy area needs to be sanded and encapsulated instead.

In some instances, homeowners handle part of the job themselves while calling in a professional for other parts of the job, like removing mold from their HVAC system.

For Help with Mold Removal

If you need help with mold removal, or if you’d just like some professional advice before beginning do it yourself mold removal, we suggest consulting with a mold remediation specialist in Delaware County. You can schedule a free in-home consultation with a professional that knows how to clean mold. You can get some free expert advice and then determine whether or not it’s a job you’re prepared to tackle yourself. There is no charge and no obligation, so there’s nothing to lose.

If you suspect mold that you cannot handle or want advice on contact SERVPRO of Delaware, OH at (740) 369-5020.

When Storms Hit Delaware County, SERVPRO is here!

6/10/2021 (Permalink)

SERVPRO of Delaware, Ohio specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Delaware County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Disaster Recovery Teams: http://www.SERVPROdelawareoh.com/disaster-recovery

We Are Available 24 hours, 7 Days a week in Delaware and Union Counties

5/20/2021 (Permalink)

SERVPRO of Delaware, Ohio is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
740-369-5020

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Delaware, Ohio has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Delaware, Ohio

SERVPRO of Delaware, Ohio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Delaware County Commercial Property After A Water Damage Event

5/17/2021 (Permalink)

Flooding and water damage events at Delaware, Ohio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Delaware, Ohio

SERVPRO of Delaware, Ohio specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROdelawareoh.com/employee-photos

Certifications: http://www.SERVPROdelawareoh.com/company-profile

Delaware County Residents: We Help With Flooding!

5/10/2021 (Permalink)

Basements can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Delaware basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -740-369-5020

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Delaware, Ohio and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 740-369-5020

Fire Safety: Christmas Edition

12/15/2020 (Permalink)

While we love decorating for Christmas, fires related to either Christmas trees or lights is a huge problem each year. Use these tips to help prevent the Christmas Fire. 

  1. Connect no more than 3 strands of mini light sets together, plugged into the same power outlet.
  2. Make certain no more than 50 bulbs are used simultaneously in screw-in light bulb sets.
  3. Make sure your Christmas tree is at least 3 feet away from any heat source, including space heaters, radiators, fireplaces, candles and even heat vents.
  4. Keep candles at least 12 feet away from anything that is flammable.
  5. Consider using electrical candles instead of flame-producing candles.
  6. Keep your tree well-watered. Dry trees account for the vast majority of Christmas tree fires.
  7. Get rid of your Christmas tree after Christmas or when it is dry.
  8. Use the right type of extension cord. Two-wire extension cords are usually fine for indoor lights, but be certain to use a three-wire, grounded extension cord for any outdoor light display.
  9. Do not overload outlets by using mutiple-plug adapters.
  10. Check for damage or deterioration to any extension cords and discard if any damage or deterioration is evident.
  11. Do not connect extension cords together for longer runs. It is safer to use a single cord of the correct length.
  12. Always turn off festive decorations, both indoor and outdoor, when you leave the house or go to bed.
  13. As always, instruct your family on appropriate fire safety rules and procedures. Make sure you have fire escape routes planned throughout the home and that all family members are properly instructed in their use. Test your fire alarms weekly.

We hope these helped. If you do need us for any smoke or fire damage clean up, please call anytime at 740-369-5020.

Shout out to some amazing businesses after completing ERP's

12/2/2020 (Permalink)

A special thanks to our friends at Orange Self Storage for allowing us to do an Emergency Readiness Plan for their location. Our ERP's are completely FREE and prepare any business for unexpected disasters.

If you are ever in need of a great storage facility, please contact them at (740) 200-4870. They take safety just as serious as us with having cameras, great lighting, and fencing. They even give a military discount!!

Thanks again to Orange Self Storage!

Another great ERP (Emergency Readiness Plan) in the books. Thank-you to Emergency Plumbing Service for allowing us to come into your business and help create a safety plan for disasters. As it states in their name, we are all ready for any emergency.

Emergency Plumbing Service is a family owned and operated company in Delaware, Ohio. They have been in business since 1977 and are available 24/7 to attend to all of your emergency plumbing issues. If you need any plumbing help, give them a call at (740) 548-5453.

Support our local Junior Fair

9/17/2020 (Permalink)

Why should you be a Buyer at the Delaware County Junior Fair Sales?

By bidding and buying at the sales, you are helping to support the positive activities of the youth of the Delaware County community. By having projects that are sold at the sales, youth learn time management, responsibility, and how to provide a quality food product for consumers. Participation in the sales also supports Delaware County's agricultural economy, both present and future.

As a buyer, you are generating exposure for your business or organization through the display of your logo during the sale, signage in the barns during the fair, and in the thank you ads.

Do I need to take an animal or project home?

No, the Delaware County Junior Fair Sales are premium bid sales. Your bid/purchase is the premium the exhibitor receives over the stated market price. However, if you want the meat from the animal you can purchase it by paying market price and processing.

What will it cost me to have the winning bid?

Of course, the grand champion and reserve champions animals usually sell for more but the typical animals ranged from $400 to $1,100 for goats, $350 to $2,000 for rabbits, $300 to $1,500 for poultry, $1,500 to $5,325 for steers, $400 to $2,300 for Feeders, $550 to $2,200 for pigs, and $500 to $2,300 for lambs in 2017. But it is hoped that prices increase each year.

What about the baked goods?

They are also premium bids. However, you do receive the item at no additional charge. Baked Goods ranged between $450 and $1,000 in 2017. They, like the grand champion and reserve champion animals, include a picture of the buyer and exhibitor that will be used for publicity purposes.

How do I become a buyer?

Send your name, address, email address, and phone number to btidd@delawarecountyfair.com or call 740-833- 2034. In early September, you will receive a Bidders' packet. It will include passes for the fair along with other sale information. It will also include information about the complimentary Bidders' Dinner held prior to the sales starting at 5:00 pm. These dinners include samples of the products that will be auctioned off that evening.

What are the dates for this year's Sales?

The sales are on Tuesday, September 17 and Wednesday, September 18 starting at 6:30 pm. The order of the sale will be Beef, Baked Goods, Goats, Dairy, Rabbits and Poultry. Wednesday is Pig then Lamb.

What if I want to support the sales but I can't attend or I don't have financial resources to purchase an animal?

Consider joining the Delaware County Junior Fair Buyers Club. It is a pool of dollars from individuals, organizations, and businesses that believe in the importance of the sales. An application is available on this website.

To read more about this visit http://www.delawarecountyfair.com/generalinformation/junior-fair.cfm

IICRC Certified

6/2/2020 (Permalink)

SERVPRO of Delaware, Oh is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Delaware, OH

SERVPRO of Delaware, Oh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROdelawareoh.com/employee-photos

Certifications: http://www.SERVPROdelawareoh.com/company-profile

Flooded Home? We are Fast!

6/2/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Delaware, Ohio provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Delaware, Ohio arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 740-369-5020

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Delaware, Ohio

SERVPRO of Delaware, Ohio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROdelawareoh.com/employee-photos

Certifications: http://www.SERVPROdelawareoh.com/company-profile

We are Cleaning Experts

3/20/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Delaware,OH at 740-369-5020 

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Delaware, Ohio Storm Team

11/1/2018 (Permalink)

Jeremy, Walter, and Scott heading to Florida for Storm Clean Up

On October 28th we deployed our first -ever Team Delaware, OH production storm crew. They are headed to the Florida Panhandle to assist another franchise in the devastating Hurricane Michael cleanup efforts. We pray for their safety, their wellness, and thank each of them, and their families, for their time and sacrifices. We are proud of their desire to help others in this way despite missing families, upcoming holidays, and the comforts of home. We also want to thank our hometown team... for keeping the fires burning brightly in our own communities. It takes a whole team of people to pull this effort off and we're proud to say that we have one great group at SERVPRO of Delaware, OH! May God watch over each and every one of our team in the coming days and give each member the strength to do whatever it takes to make a difference, both here and in Florida. God bless, drive safely, and THANK YOU!

iCAT Pack-Out

7/3/2018 (Permalink)

Here's a SERVPRO truck all packed up after a pack-out.

Having your home catch on fire can be a very devastating time. But, what happens after the fire has been put out and everyone is safe? How do you get all of your valuable items out of your home and restored back to their previous condition? Well, it all starts with a pack-out.

At SERVPRO of Delaware, OH we use a technology called “iCAT” that allows us to carefully pack up all your items and remove them from the home so the home can be restored back to their previous condition. Here are the steps we take to assure that we do your pack-out properly:

  1. The SERVPRO crew will arrive at your home and before touching a single item, they will carefully document each room with both notes and photos. We call this FREEZING the home. With this we will know where you had your couch in the living room as well as how you like your sports memorabilia arranged.
  2. Next, our crew will ask you what you if you have any sentimental items. We always take care of ALL of your items with care but we take extra care for your sentimental items. These sentimental items are noted and have pictures taken of them to assure we know they are sentimental and need special care.
  3. SERVPRO of Delaware, OH will then go through each room and carefully remove each item, taking a picture as we pack it into a box. Each box is labeled and able to be scanned to tell us what is in each box. This makes it easy to know where the box is stored and what is in it when you may need an item before you move back into your home.
  4. Once we have boxed up all the items and carefully documented the home, we take the boxes and large items back to our warehouse for cleaning before returning to your home.

As you can see, SERVPRO of Delaware, OH goes through many steps to make sure we take care of you during a time of crisis. We are here to guarantee your satisfaction and make this portion of your loss that much easier.

If you ever have a fire, or need a pack-out please Contact Us at (740) 369-5020.

Content Restoration Through iCat Software

4/24/2018 (Permalink)

We organize a home with labeled items and boxes with barcodes to know exactly where all your items are.

Contents Restoration is Complicated

But what makes contents restoration complicated? Is it the sheer volume of property contents which need to move through multiple moving facets of an operation, each laden with deep and delicate logistics? Is it that fact that the smallest of errors can impact the entire business and related organization? Is it that it is powered by humans, prone to honest errors? Is it because there are many connected parties, each with their own sets of demands and requirements? Is it because the physical logistics often never match the required logistics? Is it because an increase in volume takes an already complicated service to unmanageable heights?

Simple however does not work for the Industry’s top producers and contents restoration facilities. They know what they want and why, because they understand the demands of Contents Restoration: the complicated minutia associated with contents processing and the steps required to actually deliver happy insureds is the reason why SERVPRO of Delaware, OH choose iCat to power our modern contents technology infrastructure.

iCat helps us to tag, box, and organize an entire home worth of contents. We work to make sure that when you have a fire and need a pack out, we know exactly where all your contents are and that they are safe.

If you have any questions about iCat or need SERVPRO to look at your fire loss, call us at 740-369-5020.

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