Archived Blog Posts
Delaware County Residents: We Specialize in Flooded Basement Cleanup and Restoration!
This Delaware County home’s basement flooded due to heavy rains.
A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Delaware basement could flood, including:
- A blocked or failed sewer lateral pipe
- Heavy rain causes surface water to pool around your home
- Storm sewer backup
- Sanitary sewer backup
- Foundation drainage failure
- Water supply-line break or hot-water tank failure
- And many more
Have Questions about Basement Flooding?
Call Today - 740-369-5020
If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.
The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Delaware, Ohio and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.
We are Flooded Basement Specialists:
- We are Available 24 hours/7 days per week
- We’re a Preferred Vendor to many National Insurance Companies
- We Bill The Insurance Directly – One Less Thing For You To Worry About
- Our Technicians are Highly-Trained in Water Restoration Techniques
- We use s500 IICRC Restoration Standards
- Advanced Inspection and Extraction Equipment
Basement Flooded? Call Us Today – We’re Ready To Help 740-369-5020
Conditions In Delaware County Might Be Right For Mold
SERVPRO of Delaware, Oh knows what to do if mold grows in your home
It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.
If the right conditions exist, mold will grow. Those conditions include:
- Water - Different mold types require varying amounts of liquid before growth begins.
- Temperature - Normal indoor temperatures will promote mold growth.
- Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.
Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.
If you suspect mold in your home, call SERVPRO of Delaware, Oh to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.
If you suspect mold, call us today at 740-369-5020
What to Do:
- Stay out of affected areas.
- Turn off the HVAC system and fans.
- Contact SERVPRO of Delaware, Oh for mold remediation services
Tips to Prevent Sump Pump Floods in Delaware, Ohio
Be prepared in Delaware County this Spring to prevent basement flooding.
It’s Spring which brings all that rain and basement flooding. Installing a sump pump in your basement is a great way to prevent floods during heavy rains, but there are a number of ways the sump pump can fail and eventually overflow. Even with a sump pump, some problems can occur and still have your basement flood. Make sure to temporarily unplug your sump pump from the power source before attempting to fix any of the following problems.
The following tips will help prevent sump pump overflow in your basement:
- Debris in the Basin: Sometimes debris such as children’s toys and other household objects may fall into the basin and interrupt the float mechanism which can cause it to malfunction. The float mechanism can also fail naturally over time. To test this mechanism, fill up the basin with water to make sure the sump pump starts like it should.
- Check Valve: The check valve prevents water from going back into the sump pump in the event of a failure. Make sure to check this valve because it is not always installed properly; the arrow should be pointing away from the sump pump.
- Weep Hole: Sometimes sump pumps may have a weep hole between the pump and the check valve. You can clean the weep hole with a tiny object such as a toothpick, just be careful not to break anything off in the hole.
- Clean the Impeller: The impeller is a small filter that may become clogged and when this happens it can cause the sump pump to suddenly stop running or make a whining noise. Cleaning or replacing the impeller can get the sump pump to function properly again.
- Back Up Power Source: Sump pumps are only useful when plugged into a power source and if the power goes out during a thunderstorm, the sump pump will stop working. Installing a backup power source for the sump pump is the best way to prevent this from happening in the middle of a thunderstorm when the sump pump is needed the most.
As the season of heavy rains arrives, make sure to check your sump pump for these potential problems so that you are prepared when it rains. If your home does experience some flooding due to heavy rain fall or a sump pump failure, make sure to call for professional water damage restoration immediately to help limit the damages. If you have flooding in your basement and have any questions, please call SERVPRO of Delaware, Ohio 24/7 at 740-369-5020.
Water Damage Facts
Water damage is one of the most common forms of damage to property.
Water damage is one of the most common forms of damage to property.
Whether it's from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. While you likely already know the importance of proper water mitigation following a water loss, there's still a lot that may surprise you about water damage situations. Here are some essentials you should know about water damage restoration:
The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:
- Category 1: Generally sanitary water
- Category 2: Significantly contaminated water
- Category 3: Grossly contaminated water
The category of water on any loss will dictate how it's restored and how much can be salvaged.
Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:
- Food source
- Prime temperature
- No/minimal air movement
- No/minimal light
Fast action is crucial. In order to begin processing an insurance claim, your agent needs to know about a water damage situation immediately, what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets -- not to mention, your chances of having a "sudden damage" claim approved begin to dwindle.
Fire's and Carbon Monoxide Poisoning
Having a CO detector is vital to the safety of any home.
Although we don't do very much with Carbon Monoxide, at SERVPRO of Delaware, OH we do handle fire clean ups which go hand in hand with CO.
Carbon monoxide (CO) is a scary and dangerous gas that can be found inside your home. The scary thing about carbon dioxide is that it is an odorless, tasteless and colorless gas which means it cannot be detected by the human senses.
CO is created by the incomplete combustion of fuels and when exposed, the CO molecules will displace the oxygen in your body and lead to poisoning. It's not just a hazard to your health; carbon monoxide is deadly.
Why CO is Dangerous
Since we cannot see, taste or smell CO gas, it is impossible to know you are inhaling it until you begin to become ill. The symptoms of CO poisoning are similar to those of the flu, so you may just think you're sick with a virus rather than suffering from CO poisoning.
The Center of Disease Control (CDC) estimates that around 400 people in the US fall victim to CO poisoning and die every year. This is why it is vital that CO detectors be installed inside your home in order to protect yourself and your family from CO leaks.
Here at SERVPRO of Delaware, OH we work with our local Red Cross to install smoke and CO detectors yearly.
For Immediate Service, Call SERVPRO of Delaware, OH
SERVPRO of Delaware, Ohio provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Delaware County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 740-369-5020
Whether your Delaware home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for fire or Water damage to strike your Delaware commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROdelawareoh.com/commercial-restoration-cleaning
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
Fire and Soot Clean Up in Delaware, OH
Smoke and Soot Damage Can Cause a Pervasive Odor in Your Delaware, OH Home.
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Delaware, Ohio will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 740-369-5020
SERVPRO of Delaware, Ohio Storm Team
Jeremy, Walter, and Scott heading to Florida for Storm Clean Up
On October 28th we deployed our first -ever Team Delaware, OH production storm crew. They are headed to the Florida Panhandle to assist another franchise in the devastating Hurricane Michael cleanup efforts. We pray for their safety, their wellness, and thank each of them, and their families, for their time and sacrifices. We are proud of their desire to help others in this way despite missing families, upcoming holidays, and the comforts of home. We also want to thank our hometown team... for keeping the fires burning brightly in our own communities. It takes a whole team of people to pull this effort off and we're proud to say that we have one great group at SERVPRO of Delaware, OH! May God watch over each and every one of our team in the coming days and give each member the strength to do whatever it takes to make a difference, both here and in Florida. God bless, drive safely, and THANK YOU!
Here's a SERVPRO truck all packed up after a pack-out.
Having your home catch on fire can be a very devastating time. But, what happens after the fire has been put out and everyone is safe? How do you get all of your valuable items out of your home and restored back to their previous condition? Well, it all starts with a pack-out.
At SERVPRO of Delaware, OH we use a technology called “iCAT” that allows us to carefully pack up all your items and remove them from the home so the home can be restored back to their previous condition. Here are the steps we take to assure that we do your pack-out properly:
- The SERVPRO crew will arrive at your home and before touching a single item, they will carefully document each room with both notes and photos. We call this FREEZING the home. With this we will know where you had your couch in the living room as well as how you like your sports memorabilia arranged.
- Next, our crew will ask you what you if you have any sentimental items. We always take care of ALL of your items with care but we take extra care for your sentimental items. These sentimental items are noted and have pictures taken of them to assure we know they are sentimental and need special care.
- SERVPRO of Delaware, OH will then go through each room and carefully remove each item, taking a picture as we pack it into a box. Each box is labeled and able to be scanned to tell us what is in each box. This makes it easy to know where the box is stored and what is in it when you may need an item before you move back into your home.
- Once we have boxed up all the items and carefully documented the home, we take the boxes and large items back to our warehouse for cleaning before returning to your home.
As you can see, SERVPRO of Delaware, OH goes through many steps to make sure we take care of you during a time of crisis. We are here to guarantee your satisfaction and make this portion of your loss that much easier.
If you ever have a fire, or need a pack-out please Contact Us at (740) 369-5020.
How does Mold Get into your Home?
If you suspect a mold issue, don't hesitate to call us.
What can Increase the Risk of Mold Growth?
Interestingly enough, the more people in your home, the higher your risks of mold growing there. The reason for this, is because we release a lot of moisture into the air when we breathe.
Also, things such as long hot showers, cooking with uncovered pots, drying clothes on an indoor clothesline, and use of humidifiers, contribute to placing moisture into the air.
Storing wet firewood, watering many plants, and keeping many vegetables like potatoes and squash can create a mold problem too.
What Does Mold Need to Grow?
Not only does Mold need that moisture, but also food sources too. By food sources I mean materials they live on.
Food sources such as drywall, wood, insulation, cardboard and paper, as well as, invisible bio-film on hard surfaces, carpet backing, wallpaper adhesive, many fabrics, leather, and especially house dust are mold havens for spores.
Can We Live in a Mold Free World?
Mold is ever present, we cannot expect to live in a mold free world. However, mold is not a problem most of the time, until you can see or smell it, or if you are having ill affects that are not normally present in your home.
This is when a call to action is needed. Delay in these matters will worsen the problem at hand.
Always remember, when Mold is an issue.. Deal with it promptly, do not wait. If you have any questions regarding mold, contact SERVPRO of Delaware, Oh at 740-369-5020.
Content Restoration Through iCat Software
We organize a home with labeled items and boxes with barcodes to know exactly where all your items are.
Contents Restoration is Complicated
But what makes contents restoration complicated? Is it the sheer volume of property contents which need to move through multiple moving facets of an operation, each laden with deep and delicate logistics? Is it that fact that the smallest of errors can impact the entire business and related organization? Is it that it is powered by humans, prone to honest errors? Is it because there are many connected parties, each with their own sets of demands and requirements? Is it because the physical logistics often never match the required logistics? Is it because an increase in volume takes an already complicated service to unmanageable heights?
Simple however does not work for the Industry’s top producers and contents restoration facilities. They know what they want and why, because they understand the demands of Contents Restoration: the complicated minutia associated with contents processing and the steps required to actually deliver happy insureds is the reason why SERVPRO of Delaware, OH choose iCat to power our modern contents technology infrastructure.
iCat helps us to tag, box, and organize an entire home worth of contents. We work to make sure that when you have a fire and need a pack out, we know exactly where all your contents are and that they are safe.
If you have any questions about iCat or need SERVPRO to look at your fire loss, call us at 740-369-5020.
Tips for Dealing with Storm Damage in Your Delaware Home
Storms happen throughout the year but are especially prevalent in the Spring. Be prepared if you have storm damage.
Start with a high-quality, reputable storm damage restoration company such as SERVPRO of Delaware, Ohio. We will fully inspect your property to find exactly what damage has occurred. We will often find storm damage that your adjuster would not have noticed, or perhaps even hoped you didn’t. By giving the adjuster a full property storm damage inspection report up front, you avoid missing out
You should also read over your policy before calling the insurance company so you know exactly what they should cover. All too often, homeowners hold back on claims out of fear they will be singled out for a rate increase after a storm damage claim, but this is not always the case.
If you have suffered storm damage in the Delaware, Ohio area, give us a call at SERVPRO of Delaware, OH. We represent your best interest, yet can work directly with the insurance company for claims to make the process easier for you. We can provide you with an inspection and then complete the restoration for you. We can restore your home to your complete satisfaction.
Oven and Stove Top Safety
A stove and oven are a necessary household item. We use them on a daily basis for small meals and large meals alike. The stove is a critical component of the household and life would be hard without one, but life can be dangerous if you are not practicing safety and caution while using a stove.
Cooking fires are the primary cause of residential fires in the U.S.. For the most part, kitchen fires are preventable, if you follow the safety tips provided below.
PURCHASING A STOVE TOP & OVEN:
- Make sure it has the label of an independent testing lab.
- Register your oven either online or with the provided card. This allows the manufacturer to contact you about recalls or potential dangers.
- Be sure that your oven is installed properly, with safe clearance from the hood and proper wiring.
- Consider installing "after market" safety devices, especially if small children are in your household.
- Stove Knob Stops
- Stove Locking Straps
- Stove Safety Guards
USING YOUR STOVE TOP & OVEN:
- Never leave cooking unattended.
- Keep it clean. Food particles and grease residue can ignite and cause a fire.
- Create a “Kid-Free Zone” that children are aware they are not allowed to enter.
- Check for body safety.
- Tie back long hair.
- Roll up long sleeves.
- Remove loose jewelry.
- Be sure footwear is non-slip.
- Before each use, do an oven safety check.
- Be sure you do not smell gas leaking from a gas stove.If you do, open a window and leave the room.
- Make sure there is nothing in the oven. An oven should never be used for storage.
- Make sure that there are no food particles or grease residue on the stove top.
- Position your oven racks before pre-heating to prevent scalding.
- Be sure to follow safety guidelines when using stove top burners.
- Use burners on the back as much as possible.
- Never use a pot that is too small or big for the burner.
- Never leave a burner on that does not have a filled pot or pan on it.
- Do not leave an empty pan on a hot burners.
- Turn all pot and pan handles inwards. They can be pulled and knocked over when they are turned out.
- Close the oven door immediately after removing or testing food.
- Keep oven mitts and other cloth and paper out of the way of the burners.
- Use oven mitts and oven sticks to remove pots and pans from the stove top or oven.
- Keep a fire extinguisher, baking soda and metal lids nearby to put out fires quickly.
IN CASE OF FIRE:
- Never use water on a grease fire.
- If it is small in the pan, throw baking soda on top of it or cover it with a metal lid.
- Never use flour or fan the flames with a towel.
- Use an ABC rated dry chemical extinguisher. Be sure it is placed next to an exit so that you can back out of the kitchen and home if the fire becomes uncontrollable.
- If it is too big to smother with a lid or put out with an extinguisher, turn off the burner, move the pan off the burner if you are able to, and evacuate the house.
- If it is in the oven, keep the door closed and turn off the heating element.
- Do not remove a lid or open the oven door until the pot or pan has completely cooled.
- Before trying to fight a fire, be sure to evacuate everyone from the home.
- Turn off the burners or oven.
If the fire does not go out, exit the home and call for emergency help. If you need help with restoring your home after a fire, Call SERVPRO of Delaware, OH at 740-369-5020.
Do It Yourself Mold Removal in Delaware, Ohio
Mold found in a home in Sunbury, Ohio.
Many homeowners are interested in do it yourself mold removal. They want to know how to clean mold themselves because they want to save money. Some also like the satisfaction of doing a job themselves. In some cases, it makes sense to handle a household mold problem yourself. Sometimes, though, it’s necessary to call in a professional that knows how to clean mold, like SERVPRO of Delaware, Oh.
When Is Removing Mold Yourself a Good Idea?
Cleaning up mold yourself may be a good idea if:
- The mold only covers a small area.
- The mold is growing on easy-to-clean surfaces like glass, metal, tile, tubs, or sinks.
- The mold is growing on hard-to-clean materials, like carpet, that are easy to remove and replace and you know how to do it properly.
- You don’t have any health problems likely to be made worse by increased exposure to mold (check with your doctor if you’re not sure if it’s safe for you to clean up a mold problem yourself).
Of course, you always have the option of hiring a professional for the job if you don’t want to do it yourself or simply don’t have the time or energy for what can be a time-consuming process.
When Is Do It Yourself Mold Removal Not Such a Good Idea?
In some situations, it’s better to call in a mold remediation professional for assistance. Cleaning up mold yourself is probably not such a good idea if:
- The mold covers a large area (greater than three feet by three feet, according to the Environmental Protection Agency).
- Mold develops after flooding with water that might be contaminated with sewage or other potentially hazardous substances.
- There is mold in your heating, ventilation, and air conditioning system (most homeowners have neither the knowledge nor the equipment needed to properly remove mold from their HVAC systems).
- You aren’t sure how to do all parts of the job correctly (if, for instance, there is mold inside your walls and you don’t know how to remove and replace drywall) or you don’t have all the tools required to do the job (such as a drywall saw, if you need to remove moldy drywall).
- You have moldy wood that cannot be removed and replaced, so the moldy area needs to be sanded and encapsulated instead (it’s recommended that only mold remediation professionals sand moldy wood since it significantly increases one’s exposure to mold, which can lead to potentially serious illnesses).
- You have a medical condition that might be made worse by increased exposure to mold, like asthma, environment allergies, or an immune system disorder (check with your doctor if you’re not sure if increased exposure to mold may exacerbate your medical condition).
- You are already experiencing symptoms of mold-related illness, such as sneezing, coughing, runny nose, shortness of breath, wheezing, headaches, sore throat, or chronic sinus infections.
In some instances, homeowners handle part of the job themselves while calling in a professional for other parts of the job, like removing mold from their HVAC system.
For Help with Mold Removal
If you need help with mold removal, or if you’d just like some professional advice before beginning do it yourself mold removal, we suggest consulting with a mold remediation specialist in Delaware County. You can schedule a free in-home consultation with a professional that knows how to clean mold. You can get some free expert advice and then determine whether or not it’s a job you’re prepared to tackle yourself. There is no charge and no obligation, so there’s nothing to lose.
If you suspect mold that you cannot handle or want advice on contact SERVPRO of Delaware, Oh at (740) 369-5020.
SERVPRO of Delaware, Ohio Satisfies Customers
We are always here for our community.
Our team over here at SERVPRO of Delaware, Ohio has been getting a lot of amazing reviews. We would love to share some of our reviews from actual customers.
“No matter what time of day, what day of the week, or what weather, SERVPRO of Delaware has been able to respond to emergencies in a timely manner. Thorough inquiry and conversation of the crisis at hand creates an efficiency that allows their technicians to quickly arrive on site with the appropriate equipment to handle the situation. SERVPRO of Delaware’s mindfulness of cost containment is directly aligned with our goals of providing quality housing at reasonable rents. Technicians will communicate every opportunity possible to head off damage to the home as well as to make effective repairs to the home once the crisis has been contained and remedied. We are thankful for the professionalism and partnership we a lucky to have with SERVPRO of Delaware.” –Eric
“We have worked with Rich and his team a few times over the years. The first time we worked with SERVPRO we were building a house and had an issue with the lumber and potential mold on it. Rich came out promptly to inspect and put me in touch with an environmentalist to test the lumber for mold. While Rich could have had his team take care of it, he put us first and had a third party get involved so that the lumber company wouldn’t balk at the findings and eventual cleaning that needed done. I was so impressed by the fact that they looked out for us as a customer and the end goal of our safety in having a mold free home, rather than their bottom dollar. Once the testing was done and we knew what needed cleaned, we were given an estimate for the work and it was done equally as promptly and true to the estimate. His crew was professional and did a high quality job. Due to the character, integrity and professionalism that was displayed to us during this time and the help as we went back and forth with the lumber company, they made lifetime customers out of us. They have since done more work for water in the basement and things of that nature and each interaction has been just as great as the first! If you’re in need of a reputable company that will treat you right, these are your people!” –Heather
We love when our customers review us and we sincerely appreciate all the kind words. At SERVPRO of Delaware, Ohio we are here for our community 24/7 for any Fire, Water, Sewer, and Mold cleaning need for both Residential and Commercial properties.
Have Questions? Call Us 24/7 – 740-369-5020
Tip To Prevent Frozen Pipes
Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.