Recent Posts

Do you Have Cigarette Smoke or Nicotine Odors?

1/5/2020 (Permalink)

Removing the smell of cigarette smoke and nicotine can be a difficult task. There are a lot of misconceptions about smoke and odor and how it can be cleaned. Results also will vary depending on a wide variety of factors. That is why many professional cleaning companies will stay away from nicotine clean jobs entirely. However, with the right tools and expectations, there can be dramatic improvements. 

Cigarette Odor: Everyone can recognize the smell of cigarettes. After the sweetness of the tobacco has abated, the odor that is left is generally described as stale and musty. Odor is the brain’s response to stimuli from the olfactory system but our memory is triggered strongly by odors. So even traces of an odor to which someone has a strong psychological reaction, will make them think there is a much larger odor problem than there actually is. Conversely, smokers have dulled their sense of smell to cigarette smoke.

Properties of Nicotine: Nicotine is an organic substance that is a natural part of the tobacco plant. Nicotine is an incredibly small molecule measuring only .01 microns. It is so small that it can pass through material that we typically think of as solid. Therefore it can embed itself in almost every type of material that is in any way porous. Also, nicotine can remain airborne, almost indefinitely. If trapped in a confined space such as a car or a room, ambient heat will increase air pressure and therefore “push” the nicotine molecules into anything porous.

<pattachment-1977">The original color of the paint is the white that was protected by hanging pictures. The orange/brown is nicotine damage. The area above the chandelier is most affected because of the increased air flow caused by the rising heat from the light bulbs.

Cleaning Nicotine: The main problem with cleaning nicotine is that it seldom is only on the surface of all of the materials. Nicotine molecules are so small that it can have worked its way into almost every object in a room. Therefore to clean nicotine, it has to be physically removed from inside of every exposed surface. Simply spraying and wiping will not remove smoke odor. 

Particularly susceptible materials include: fabrics, carpets, drapes, upholstery, clothing, mats, lampshades, wallpaper, wallboard, dust, sheet rock, plaster, unsealed wood. Popcorn ceilings and ceiling tiles cannot be cleaned.

Steel, sealed wood, stone and plastics generally are less effected.

Note: Odor may also be trapped in vents and air handling systems that can’t be cleaned by conventional methods.

Solution: Understandably, professional cleaning companies have a hard time estimating and then charging to wash the same wall multiple times over multiple days to ultimately only have an unhappy customer. The only way to remove the odor is to remove the nicotine. If the carpets and fabrics are removed, the dust is removed and the walls and surfaces washed – then the best method is to apply a sealer. The sealer traps the nicotine molecule, and therefore the odor, into the walls. If a customer is less sensitive, instead of sealing, an ozone generator or hydroxyl ran for 24-48 hours can help eliminate most of the odors. Ozone machines and hydroxyl's are effective because it destroys organic molecules such as nicotine. Again, results will depend on the severity of the smoke, the duration the materials were effected and the type of materials. We also have powerful fogging technology that can destroy nicotine in hard to reach places. The only guarantee for an odor free environment is to remove or seal the materials that hold nicotine.

If you have any further questions call:

SERVPRO of Delaware, OH at 740-369-5020

How to Reduce Flood Damages to Your Home

1/5/2020 (Permalink)

Flood damages in our homes is something we all experience at some point in our lives. It could be caused from something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture. Flood damages to your home can range from minor to severe and dealing with the issue can be tiresome and even dangerous. While some water issues cannot be foreseen, there are a few things you can do to prevent Flood damages to your home from factors you have some control over.

Clean your down-spouts and gutters: Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees in the area. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house, can cause damage to walls and even your foundations.

Remove hoses from taps when not in use: When the water does not drain out of your hose, it could freeze inside of it. This in turn could freeze back into the tap and pipes. The solid ice could cause an ice block, preventing water from moving through the pipe but it could also cause the pipe to burst, which could cause damage to your property.

Switch off the mains: If you are going on vacation or you are going to be away for a length of time, switch the water off at the mains. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you.

Keep your garden in check: Trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and no large plants near piping. In a smaller garden it is often best to avoid trees all together.

Fix the leaks: A small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances: Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

If you do all of these things and still have a water damage, give SERVPRO of Delaware, OH a call at 740-369-5020. We would love to help you!

Preventing Mold Growth in Commercial Buildings

12/20/2019 (Permalink)

Did you know that mold can be a problem in the winter too for both residential and commercial buildings? When you deprive mold of moisture, warmth, and food, you will stop it from growing, but you won’t kill the mold that is already there. The mold spores will stay dormant and start growing again if they get moisture, warmth, and food. Airborne spores that spawn mold may infiltrate the house at any time of year. What’s more, active mold growth can survive at temperatures far lower than typically maintained inside an occupied building during winter.

Freezing water expands causing cracks in your home in which water can get in between the walls of your home. This moisture can spur hidden mold growth that you might not notice until it is too late. There are ways to prevent mold from growing inside your homes and businesses during the winter.

Turning on the heat makes the air in your home very dry. Many people combat the dryness by using a humidifier. If you do use a humidifier make sure that your indoor humidity level is below 40 percent. If you use a humidifier, as many of us do in the winter, make sure it does not produce an excessive amount of humidity.

Remove possible sources of mold growth by regularly vacuuming and cleaning. Pay close attention to bathrooms and other areas of your home that are likely to generate a lot of moisture. It only takes 24 hours for dampness to turn into a full-blown mold problem.

Use area rugs or washable floor surfaces rather than wall-to-wall carpeting in areas or rooms that have a moisture issue. It’s not usually a great idea to have carpeting in your entryway. Snowy, wet boots can soak into carpeting creating a perfect breeding ground for mold.

Paper, books, and clothing are sources of food for mold; so don’t store them in humid parts of your home, such as your basement—especially close to the floor or walls.

Make sure your windows are properly sealed; moisture from the warm air condenses on cool glass, if there are cracks or spaces around your windows mold can form in those cracks.

Make sure that your gutters and downspouts are clean and that the area under your downspouts is graded so that water from the roof flows away from your foundation.

Consider getting a dehumidifier for your basement. If you have a crawl space under your house cover the soil in the crawl space with waterproof polyethylene plastic. 

If you think you may have a mold issue, give SERVPRO of Delaware, OH a call at 740-369-5020.

Worried about pipe bursts in the winter?

12/20/2019 (Permalink)

Water pipes burst because the water inside them expands as is it gets close to freezing and this causes an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain it ruptures.

A burst pipe can mean anything from a sink valve blowout to a water main fracture and anything in between. The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. If the pipe is in a crawl space or a basement the water is fairly well contained. But if the pipe that burst is in a household setting, such as a toilet feed or an under-sink supply line, drying out the area becomes a bit more complex depending upon how much water has inundated the house.

As with any water damage, time is of the essence. Mold can start to develop in as little as 24 hours after an incident. The more time that passes without treatment, the more likely those materials will continue to deteriorate and may not be salvageable, especially with carpet.

If a water leak has affected multiple rooms, traveled from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is necessary. If you see that water has seeped into the sub flooring or the drywall, the safest step would be to contact a professional restoration company like SERVPRO of Delaware, OH. We can help remove or restore items that would otherwise develop mold. Another thing to keep in mind is the amount of time in which porous materials in your home have been exposed to water saturation.

When in doubt, give SERVPRO of Delaware, OH a call at 740-369-5020.

SERVPRO of Delaware, Ohio Satisfies Customers

12/19/2019 (Permalink)

Our team over here at SERVPRO of Delaware, Ohio has been getting a lot of amazing reviews. We would love to share some of our reviews from actual customers.

“No matter what time of day, what day of the week, or what weather, SERVPRO of Delaware has been able to respond to emergencies in a timely manner. Thorough inquiry and conversation of the crisis at hand creates an efficiency that allows their technicians to quickly arrive on site with the appropriate equipment to handle the situation.  SERVPRO of Delaware’s mindfulness of cost containment is directly aligned with our goals of providing quality housing at reasonable rents. Technicians will communicate every opportunity possible to head off damage to the home as well as to make effective repairs to the home once the crisis has been contained and remedied. We are thankful for the professionalism and partnership we a lucky to have with SERVPRO of Delaware.” –Eric

“We have worked with Rich and his team a few times over the years. The first time we worked with SERVPRO we were building a house and had an issue with the lumber and potential mold on it. Rich came out promptly to inspect and put me in touch with an environmentalist to test the lumber for mold. While Rich could have had his team take care of it, he put us first and had a third party get involved so that the lumber company wouldn’t balk at the findings and eventual cleaning that needed done. I was so impressed by the fact that they looked out for us as a customer and the end goal of our safety in having a mold free home, rather than their bottom dollar. Once the testing was done and we knew what needed cleaned, we were given an estimate for the work and it was done equally as promptly and true to the estimate. His crew was professional and did a high quality job. Due to the character, integrity and professionalism that was displayed to us during this time and the help as we went back and forth with the lumber company, they made lifetime customers out of us. They have since done more work for water in the basement and things of that nature and each interaction has been just as great as the first! If you’re in need of a reputable company that will treat you right, these are your people!” –Heather

We love when our customers review us and we sincerely appreciate all the kind words. At SERVPRO of Delaware, Ohio we are here for our community 24/7 for any Fire, Water, Sewer, and Mold cleaning need for both Residential and Commercial properties.

Have Questions? Call Us 24/7 – 740-369-5020

Types of Fire and Smoke Damage

12/19/2019 (Permalink)

Well there are 3 main types of smoke and residues that can be left behind by fire damage in your home:

Synthetic: These synthetic residues appear when oil based materials are burned such as plastics and fabrics. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn they will produce a thick black smoke, leaving behind a smeary residue that can create quite the mess if not cleaned up properly. In these situations avoid touching any of the residue to prevent smearing.

Protein: Fires caused by the burning of proteins such as meats and beans for example will leave behind a yellowish brown residue. The texture of which is greasy feeling and can stick to any surface, making it a pain to clean up. 

Natural: These type of fires are caused by the burning of natural products such as wood and paper. They produce dry powdery residue that is greyish-black in colour. These residues are easier to clean up than the synthetic or protein residues. 

If you have any smoke damage that you need cleaned, call SERVPRO of Delaware, OH at 740-369-5020.

How to deal with smoke damage in commercial buildings

12/12/2019 (Permalink)

When a fire occurs, SERVPRO of Delaware, OH works to assist business owners and proprietors to move forward and put their lives and businesses back together. It can be overwhelming. The restoration process after a commercial fire is laborious if not time-consuming. It includes:

  • damage assessment
  • debris removal
  • odor, soot, and residual water mitigation

Fire and smoke damage restoration professionals are there to advise and direct business owners to sift through the damage and greatly aid in rebuilding their businesses and commercial properties.

Once undertaken, the goal of commercial fire damage restoration is to thoroughly clean every nook and cranny of a business or commercial property after a fire. In a fire’s aftermath, much of the damage restoration focuses on eliminating the persistent smoke odors and the accompanying soot and residual water. Every trace of the contaminants responsible for odors must be scrubbed clean and deodorized. High-powered equipment such as air scrubbers can help clear the air of particulates and odors. Industrial air movers and dehumidifiers mitigate residual water and moisture from putting out the fire.

It all hinges on taking action quickly. In doing so it’s possible for smoke and fire restoration professionals to minimize damage and loss. Here are several steps to anticipate how your restoration professional deals with smoke damage after a fire occurs on your commercial property.

Smoke Odors

As with most fires, commercial fires leave a pungent odor that permeates the building, furnishings, fixtures, and air throughout the property. Those odors are in large part a result of the fire source itself—the debris from the fire, the soot and residual water and chemicals that were used to extinguish the fire. The debris must be dealt with first.

Once the fire and insurance company have determined an origin and cause of the fire, restoration crews move to quickly remove the debris and soot from the premises. Materials such as charred furnishings, rugs, and ceiling tiles are carried out until the property is emptied of any burned remnants of the fire. Debris removal also mitigates odors by removing microscopic dust particles, airborne and settled, that derives from soot deposits and burned debris. Debris removal reduces the intensity of odors, but will not completely eliminate them. Soot and residual water also combine to contribute to smoke odors, and they must be dealt with.

Soot Removal

Thick layers of soot mixed with moisture cover a good portion of commercial fire sites. Soot is the black, powdered carbon and chemical byproduct of the burned material after a fire. Depending on the material burned in commercial fires, the chemical or acidic composition of soot can cause further damage on its own to just about any surface it is in contact with. Soot can stain porous and textured surfaces, permanently discolor granite, plastics, grout and the un-burned fixtures made of wood or textiles.

Removal of soot can reduce the likelihood of permanent soot staining discoloration and may reduce the costs of replacement. As an important step in fire damage restoration, industrial vacuums are very helpful in removing the layers and bulk of powdery soot after fires.

Residual Water

Not only is mold a problem after flooding but after fires as well. Residual water from extinguishing the fire can lead to mold spreading throughout the property if it is not properly mitigated. The increased moisture in the air interacts with mold spores. In a confined space this allows mold to grow rapidly, covering and staining porous surfaces. The smoky odor after a fire rapidly combines with mold to further contaminate the air and interact with surfaces. The longer such odors interact with surfaces the more difficult it will be to completely eliminate the odor.

Commercial fire damage restoration entails industrial-grade air movers and dehumidifiers to remove water and moisture that can lead to airborne mold spores. All interior walls must be checked for water damage. All surfaces must be cleaned thoroughly and wiped down with anti-bacterial agents throughout the process.

If you have a commercial building with fire damage, give us a call to help get you back and running. Our number is 740-369-5020.

Where does mold come from?

12/12/2019 (Permalink)

A mold situation begins with those small, dark, little dots that, with ample moisture and nutrients, gradually spreads and grows across a wall or on a surface. You may open a closet door and see a dark circular pattern growing on the back wall and can only wonder how it got there?

Mold has to come from somewhere and the reality is, it’s no mystery. Mold found indoors comes from the outdoors. There are many types of mold found in the environment—tens of thousands of species in a wide variety of colors, in fact—and many ways it can get in your home. Mold spores can drift indoors through a screened window or open door, or it can be carried in on shoes, a golf bag, a backpack, or a coat that gets hung in a closet, and then spread through the ventilation system. Mold spores can also enter your home through leaky roofs, foundations, door frames or window casements. Once the spores that are carried in or drift in are exposed to dampness, moisture or water, mold usually begins to grow there. The spores that come in through a leak somewhere in the structure of your house are already primed to grow. If you suspect mold in your home, give SERVPRO of Delaware, OH a call at 740-369-5020. 

Tips for Dealing with Storm Damage in Your Delaware Home

11/1/2019 (Permalink)

This is a sign that says flooded that is in the road to prevent people going into a flooded area Storms happen throughout the year but are especially prevalent in the Spring. Be prepared if you have storm damage.

Start with a high-quality, reputable storm damage restoration company such as SERVPRO of Delaware, Ohio. We will fully inspect your property to find exactly what damage has occurred. We will often find storm damage that your adjuster would not have noticed, or perhaps even hoped you didn’t. By giving the adjuster a full property storm damage inspection report up front, you avoid missing out

You should also read over your policy before calling the insurance company so you know exactly what they should cover. All too often, homeowners hold back on claims out of fear they will be singled out for a rate increase after a storm damage claim, but this is not always the case.

If you have suffered storm damage in the Delaware, Ohio area, give us a call at SERVPRO of Delaware, OH. We represent your best interest, yet can work directly with the insurance company for claims to make the process easier for you. We can provide you with an inspection and then complete the restoration for you. We can restore your home to your complete satisfaction.

How does Mold Get into your Home?

10/8/2019 (Permalink)

Wall in a home that has mold growth. If you suspect a mold issue, don't hesitate to call us.

What can Increase the Risk of Mold Growth?

Interestingly enough, the more people in your home, the higher your risks of mold growing there. The reason for this, is because we release a lot of moisture into the air when we breathe.

Also, things such as long hot showers, cooking with uncovered pots, drying clothes on an indoor clothesline, and use of humidifiers, contribute to placing moisture into the air.

Storing wet firewood, watering many plants, and keeping many vegetables like potatoes and squash can create a mold problem too.

What Does Mold Need to Grow?

Not only does Mold need that moisture, but also food sources too. By food sources I mean materials they live on.

Food sources such as drywall, wood, insulation, cardboard and paper, as well as, invisible bio-film on hard surfaces, carpet backing, wallpaper adhesive, many fabrics, leather, and especially house dust are mold havens for spores.

Can We Live in a Mold Free World?

Mold is ever present, we cannot expect to live in a mold free world. However, mold is not a problem most of the time, until you can see or smell it, or if you are having ill affects that are not normally present in your home.

This is when a call to action is needed. Delay in these matters will worsen the problem at hand.

Always remember, when Mold is an issue.. Deal with it promptly, do not wait. If you have any questions regarding mold, contact SERVPRO of Delaware, Oh at 740-369-5020.