SERVPRO of Delaware, Oh Employee Photos

Richard Cottrill, Owner

Richard Cottrill, Owner

Rich purchased SERVPRO of Delaware, OH in 1985. Rich is an active CE instructor, job site estimator, and IICRC certified technician. He also holds certifications in lead abatement and specialized mold remediation. When he is not working, Rich loves spending time with his wife, Deb, and their family. He also enjoys attending church activities and attending Ohio State games.

Leah Cottrill

Leah Cottrill

Leah Cottrill is our General Manager and an owning partner of SERVPRO of Delaware. She has been with the company for over 16 years. Leah loves the challenge of running a business and interacting with the employees and customers. Leah is an animal lover and advocate. She loves her crazy cats and sweet dogs.

Scott Huffman

Scott Huffman

Scott Huffman is our Operations Manager overseeing all of the mitigation and reconstruction services offered at SERVPRO of Delaware, Ohio. Scott is an MBA graduate and also holds a BS in Construction Systems Management from The Ohio State University. Scott is a US Army Veteran with service in Afghanistan and Korea. Scott holds a certification in Water Damage Restoration from the IICRC. Prior to joining SERVPRO of Delaware, Scott was a construction project manager for the First and Main of Lewis Center located in Delaware County. Scott is an avid hunter and loves being in the great outdoors. Scott enjoys spending time with his Wife (Andrea) and two daughters (Sadie and Sydney) and also attending OSU sporting events.

Bonnie Cautela

Bonnie Cautela

Bonnie Cautela is the Strategic Accounts Auditor at SERVPRO of Delaware, Ohio. She is IICRC Certified for Water Damage Restoration. She has worked at SERVPRO for over 6 years. Bonnie enjoys traveling and spending quality time with her family.

Ashley Byers

Ashley Byers

Ashley Byers is the Office Administrator at SERVPRO of Delaware, Ohio. She lives in Delaware, Ohio with her 3 daughters and husband. Ashley attended the Ohio State University and University of Phoenix, studying Business Management and Operations. She enjoys bonfires, going to the beach, and church.

Donna El-Shazly

Donna El-Shazly

Donna El-Shazly is responsible for Accounts Receivable and IC Compliance at SERVPRO of Delaware, Ohio. She lived in Egypt for several years where she taught English as a foreign language. After returning to the States, she worked for years in Retail Management and Human Resources. Donna is married with two sons and her grandsons. She has a German Shorthair Pointer, a Scotty, a Siamese and Bengal cat. In her spare time, she enjoys creating wrapped stone jewelry.

Joe Lupo

Joe Lupo

Joe Lupo is the Business Development Director at SERVPRO of Delaware, Ohio. He has over 15 years experience in the Restoration Industry and is IICRC Certified. Joe is married with 2 German Shepherds and he is a professional guitar player.

Bob Cummings

Bob Cummings

Bob Cummings is the Restorations Project Manager at SERVPRO of Delaware, Ohio and an IICRC certified technician. He has 16 years of experience in carpet cleaning, upholstery cleaning, fine fabric cleaning, structural drying, and Project Management.

Edward T. McGuinness

Edward T. McGuinness

Edward T. McGuinness is a Site Supervisor at SERVPRO of Delaware, Ohio. He has been active with SERVPRO since January 2010. Edward has the following Certifications from the Institute of Inspection Cleaning and Restoration (IICRC): Water Removal Technician, Applied Structural Drying Technician, Fire and Smoke Restoration, Applied Microbial Remediation, and Subrogation Class 1 and 2. Prior to SERVPRO, Edward served in the United States Marine Corps for 13 years, attaining the rank of Sergeant E-5 in the Infantry Field.

Jeremy Byers

Jeremy Byers

Jeremy Byers is a Site Supervisor at SERVPRO of Delaware, Ohio and an IICRC certified technician. He previously was a Project Manager for a General Contracting company and has over 10 years of Reconstruction experience. Jeremy lives in Delaware with his wife and 3 kids. He enjoys hunting, fishing, and being with family.

Jerry Ross

Jerry Ross

Jerry Ross is a Production Tech at SERVPRO of Delaware, Ohio and an IICRC certified technician. He has been working at SERVPRO for 2 1/2 years. Before joining SERVPRO he served in the United States Army and owned his own Commercial and Residential Cleaning company. He is currently in the process of getting even more certifications to grow his knowledge in Cleaning and Restoration.

Walter Rapp

Walter Rapp

Walter Rapp is a Production Tech at SERVPRO of Delaware, Ohio. Walter has over 5 years experience with SERVPRO and worked as a machine operator before that. He loves spending time with his 30+ grandchildren, as well as, hunting and fishing.

Chris Cowles

Chris Cowles

Chris Cowles is a Site Supervisor at SERVPRO of Delaware, OH.

Joe Quigley

Joe Quigley

Joe Quigley is a Production Tech at SERVPRO of Delaware, OH.