Having your home catch on fire can be a very devastating time. But, what happens after the fire has been put out and everyone is safe? How do you get all of your valuable items out of your home and restored back to their previous condition? Well, it all starts with a pack-out.
At SERVPRO of Delaware, OH we use a technology called “iCAT” that allows us to carefully pack up all your items and remove them from the home so the home can be restored back to their previous condition. Here are the steps we take to assure that we do your pack-out properly:
- The SERVPRO crew will arrive at your home and before touching a single item, they will carefully document each room with both notes and photos. We call this FREEZING the home. With this we will know where you had your couch in the living room as well as how you like your sports memorabilia arranged.
- Next, our crew will ask you what you if you have any sentimental items. We always take care of ALL of your items with care but we take extra care for your sentimental items. These sentimental items are noted and have pictures taken of them to assure we know they are sentimental and need special care.
- SERVPRO of Delaware, OH will then go through each room and carefully remove each item, taking a picture as we pack it into a box. Each box is labeled and able to be scanned to tell us what is in each box. This makes it easy to know where the box is stored and what is in it when you may need an item before you move back into your home.
- Once we have boxed up all the items and carefully documented the home, we take the boxes and large items back to our warehouse for cleaning before returning to your home.
As you can see, SERVPRO of Delaware, OH goes through many steps to make sure we take care of you during a time of crisis. We are here to guarantee your satisfaction and make this portion of your loss that much easier.
If you ever have a fire, or need a pack-out please Contact Us at (740) 369-5020.